Website Terms of Use
Last Updated: 15/06/26
By accessing and using this website, you agree to these Terms of Use.
Website Purpose
This website provides information about counselling and psychotherapy services offered by JFD Counselling.
Information provided on this website is intended for general informational purposes only and should not be considered medical, psychiatric, legal, or crisis intervention advice.
No Therapeutic Relationship
Use of this website, submission of an enquiry form, or email communication does not create a therapeutic relationship.
A therapeutic relationship begins only after counselling services have been formally agreed and the necessary documentation has been completed.
Crisis and Emergency Situations
This service is not intended for emergencies.
If you are in immediate danger, at risk of harming yourself or others, or require urgent support, contact emergency services or an appropriate crisis service in your location.
Intellectual Property
Unless otherwise stated, all content on this website is the property of JFD Counselling and may not be reproduced, distributed, or copied without permission.
External Links
This website may contain links to third-party websites. I am not responsible for the content, privacy practices, or availability of those websites.
Website Availability
While reasonable efforts are made to maintain website availability, uninterrupted access cannot be guaranteed.
Limitation of Liability
To the fullest extent permitted by law, I shall not be liable for any loss or damage arising from reliance on information contained on this website or from inability to access the website.
Governing Law
These Terms of Use shall be governed by and interpreted in accordance with the laws of England and Wales.
Data Protection and Confidentiality
I am registered with the Information Commissioner's Office (ICO) and process personal information in accordance with applicable data protection legislation.
Information collected during our work together may include contact details, emergency contact information, GP details, appointment records, correspondence, and brief therapy notes.
Your information will be stored securely and accessed only where necessary for the provision of counselling services, professional supervision, legal compliance, or safeguarding purposes.
Confidentiality is an important part of counselling. Information shared during counselling will not normally be disclosed to others without your consent.
Exceptions to confidentiality may arise where:
There is a serious risk of harm to yourself or another person.
There are safeguarding concerns involving a child or vulnerable adult.
Disclosure is required by law or court order.
Disclosure is necessary to prevent serious crime.
Professional or legal obligations require action.
As part of ethical practice, I engage in professional supervision (also bound by confidentiality). Client work may be discussed within supervision; identifying information is minimised wherever possible.
Client records and therapy notes are generally retained for seven years following the end of therapy, after which they are securely destroyed unless a longer retention period is required by law, insurance requirements, or ongoing legal proceedings.
Further information about how personal data is handled is available in the Privacy Policy available on my website.